Frequently Asked Questions  
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Here are answers to the more common questions.

Q. How quickly are the inspections carried out?

In general all inspections are carried out within 48 hours of instructions.

Q. We need our report quickly, how soon can we expect it ?

We endeavour to forward all reports within 24 hours either by post, fax or e-mail.

Q. We are an insurance company and need to be sure of fixed fees?

The fees and costs to insurance companies are based on the IAEA guidelines.

Q. We are not an insurance company, what are the costs?

Cost to companies and individuals other than insurance companies are as follows
  • Inspections
    for solicitors, private individuals, accident management companies, council bodies and government departments from £ 60.00 + VAT
  • Pre-purchase inspections from £ 119.00 including VAT

Q. Does Davies & Gray operate outside of the North West of England?

Our main operating area is in the North West of England. However we have an association with engineers in many parts of the UK so feel free to click on our area of coverage page for further details.

Q. Does Davies & Gray inspect warranty claims?

Yes. You will need to discuss this in full with one of our engineers.

Q. Does Davies & Gray get involved with arbitration?

Yes. You will need to discuss the problem with one of our engineers.

Q. Does Davies & Gray offer advice to individuals on the completion of claim forms?

Yes. Call us to discuss your requirements.

Q. Can Davies & Gray help with third party claims?

Yes. This is when you are trying to claim from somebody else's insurance company. In other words, you are insured third party and have been involved in an accident which is not your fault. If you have fully comprehensive insurance, your insurance company will handle the claim for you.

 

 

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