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Here
are answers to the more common questions.
Q.
How quickly are the inspections carried out?
In
general all inspections are carried out within 48 hours of instructions.
Q.
We need our report quickly, how soon can we expect it ?
We
endeavour to forward all reports within 24 hours either by post, fax
or e-mail.
Q.
We are an insurance company and need to be sure of fixed fees?
The
fees and costs to insurance companies are based on the IAEA guidelines.
Q.
We are not an insurance company, what are the costs?
Cost
to companies and individuals other than insurance companies are as
follows
- Inspections
for solicitors, private individuals, accident management companies, council bodies and government departments from £ 70.00 + VAT
Q.
Does Davies & Gray have true national coverage?
True national coverage is a difficult service to provide, however as you can see by our coverage page we manage to provide for a large part of mainland UK. If we are unable to cover your area I am sure our office will be able to steer you in the right direction.
Q.
Does Davies & Gray inspect warranty claims?
Yes.
You will need to discuss this in full with one of our engineers.
Q.
Does Davies & Gray get involved with arbitration?
Yes.
You will need to discuss the problem with one of our engineers.
Q.
Does Davies & Gray offer advice to individuals on the completion
of claim forms?
Yes.
Call us to discuss your requirements.
Q.
Can Davies & Gray help with third party claims?
Yes.
This is when you are trying to claim from somebody else's insurance
company. In other words, you are insured third party and have been
involved in an accident which is not your fault. If you have fully
comprehensive insurance, your insurance company will handle the claim
for you.
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